NEW PATIENTS

Your First Visit,
Made Simple.

New to Rehab First? We’re glad you’re here. Find out what to expect, what to bring, and how to prepare for your first visit.

The New Patient Process: 4 Simple Steps

1

Call to Schedule

Call our main office to arrange your first visit at your preferred location.

2

Prepare

Gather your insurance card, photo ID, and any relevant information from your provider.

3

Your First Visit

Meet your therapist, discuss your goals, and complete an individualized evaluation.

4

Plan & Progress

Work with your therapist on a personalized treatment plan and next steps.

What to Bring

  • Photo ID
  • Insurance card (if applicable)
  • Referral or prescription (if required by your plan)
  • List of current medications
  • Comfortable clothing and supportive shoes

Insurance & Referrals

We work with many major health plans. Arkansas generally permits direct access to physical therapy without a doctor’s referral. Some insurance plans still require a referral or authorization, so call us to confirm what your plan needs.

Insurance Information

Frequently Asked Questions

How long are sessions?

Sessions are scheduled for 40 minutes.

Do I need a referral?

Arkansas is a direct-access state, so you generally can see a physical therapist without a physician referral. Some insurance plans require a referral or prior authorization, and certain treatments have additional requirements. Call us at (479) 876-6686 and we can help you check your plan.

What should I wear?

Loose, comfortable clothing and supportive shoes are often best.

How many visits will I need?

This varies from person to person. Your therapist will discuss a recommended plan with you at your first session.

Will my insurance cover physical therapy?

Many insurance plans cover physical therapy, but coverage, copays and coinsurance vary by plan. Contact us or your insurance company for details about your benefits.

Two Convenient Locations in Northwest Arkansas

Ready to Get Started?

Experience personalized, local care from the trusted Rehab First team.

Call to Schedule